Refund policy
We are unable to offer refunds, returns, or exchanges. All sales are final. Please note, Jule Lip Gloss reserves the right to refuse all returns, reshipments and refunds. Unfortunately we are not able to cancel an order once it has been placed. Unfortunately, we are unable to process exchanges at this time.
Incorrect Items Received:
I received incorrect items in my order, what should I do? Please contact hello@julelipgloss.com within 48 hours receiving the order, so that we can take care of this for you. Please provide us with your order number along with a photo of the incorrect item you received.